Professional Services
Did You Know ....
Your business needs a reliable, durable and efficient POS, Accounting & Network system that you can rely on. Even more important is a great POS and technology supplier who will be your business partner, available to work with you to achieve the best possible results and give you the competitive edge you need to succeed.
CompuTant's diverse group of consultants and programmers are dedicated to helping you achieve critical business insights for bottom-line decision making through a full range of easy-to-use, scalable and customizable services.
Business Consultation
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Detailed discussion of operational requirements.
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Assessment of business objectives to improve efficiency and profitability.
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In depth analysis of current operational challenges and best solution to resolve these.
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Recommendation of best solution to satisfy immediate and long term objectives.
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Briefing of new technologies available to provide maximum competitive advantage and profitability.
IT Networking Solutions
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Detailed discussion of information technology requirements.
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Assessment of business objectives to improve efficiency.
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In depth analysis of current system, operational challenges and best solution to resolve these.
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Recommendation of best solution to satisfy immediate and long term objectives.
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Briefing of new technologies available to provide maximum return on investment and improved productivity.
Installation & Implementation
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Provision of detailed implementation process plan.
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Complete system configuration and lab test prior to installation.
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System installation at site and full network testing.
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Analysis of wireless networking requirements and configuration.
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On-site opening support for necessary duration, dependant on individual site.
Training
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Class room based system training and configuration approval.
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Additional on-site training during system configuration visit.
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Supervision of management training of staff to ensure future ability to train new starters.
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Refresher training available at any time
Support
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24 hours a day, 7 days a week….support available when you need it.
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Speak directly with a trained technician on dedicated telephone number.
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Hardware maintenance provides for repair or replacement of any faulty items.
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Remote-in web-based support allows remote system access – so we can be, in effect, on site in minutes.
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